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Information Technology

Updates

SVC Data Center in Tampa Outage Planned for September 24

This fall, ¹ú²ú¶ÌÊÓƵInformation Technology will be making important changes to the building infrastructure of the Student Services Building (SVC) in Tampa. To make these changes, a planned power outage will occur, and applications hosted in the Tampa data center will be unavailable during the power outage.

WHAT IS HAPPENING?  

On Sunday, September 24, electrical power will be temporarily disabled in the SVC Building on the Tampa campus from 3 a.m. – 3 p.m. for data center maintenance purposes. During this time, we will be making electrical changes to the building that will ultimately increase available power for USF’s growing need for research computing.

WHICH SYSTEMS WILL BE IMPACTED? 

During the outage, all applications currently hosted within USF's on-campus SVC Data Center in Tampa will be impacted and will not be able to be reached on or off campus:

  • Any applications that are currently hosted in USF's Azure environment will be unaffected by this.  
  • Azure applications that currently connect to resources on-campus will not be able to do so during the maintenance window.  
  • Most ¹ú²ú¶ÌÊÓƵbusiness applications, such as MyUSF, GEMS, FAST, Banner, Canvas, and all Microsoft 365 (Outlook/ Email, Microsoft Teams, OneDrive, SharePoint, Office Suite, etc.) will NOT be affected by this outage 

If your department uses an application but you are unsure if it is hosted in Azure or the SVC Data Center, please contact us and someone from our ¹ú²ú¶ÌÊÓƵIT team will be able to get information for you. 

Please be aware that during this period, power will be turned off for all of the Student Services building (SVC) and will impact access to and utilization of any and all systems that rely on electricity to function. This may include (but is not limited to) networking, access  control, or remote access of computers currently located within SVC. Please make preparations for this accordingly.

WHAT SHOULD YOU DO TO PREPARE? 

If you have an application hosted in the SVC Data Center, please reach out to the Data Center staff to get added to important communications regarding the upcoming outage so that we can help coordinate logistics with you. 

QUESTIONS? 

If you have specific concerns about your applications coming back online, a specific reboot order, or have questions around scheduling please send an email to it-datacenter@usf.edu

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